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Privacy Policy

Privacy Policy – LawHelpZone

Effective Date: June 2, 2025

Last Updated: June 2, 2025

At LawHelpZone, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website and services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Full name, email address, phone number

• Country, state, or city of residence

• Professional credentials (for Lawyers)

• Payment and billing information

b. Usage Data

• IP address, browser type, device ID

• Pages visited, session duration, clicks

• Referring URLs and traffic sources

c. Legal Issue Data

• Descriptions or summaries of legal problems

• Uploaded documents (optional)

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Connect Users with Lawyers

• Process payments and transactions

• Verify Lawyer identities and credentials

• Improve our services and user experience

• Send relevant updates, notifications, and offers

• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share information:

• With Lawyers or Users for service fulfillment

• With third-party payment processors (e.g., for escrow and withdrawals)

• With law enforcement or regulators when legally required

• With service providers under strict confidentiality agreements (e.g., hosting, analytics)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences

• Analyze site usage and traffic patterns

• Improve platform functionality

You may disable cookies in your browser settings, but this may affect platform usability.

5. Data Retention

We retain your personal data:

• As long as your account is active

• As necessary for legal or regulatory compliance

• For analytics and fraud prevention (up to 5 years, unless otherwise required)

6. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data

• Object to or restrict data processing

• Request data portability

To exercise any of these rights, email us at privacy@lawhelpzone.com.

7. Children’s Privacy

LawHelpZone is not intended for children under 18. We do not knowingly collect information from minors.

8. Security

We implement industry-standard security measures (SSL encryption, data access controls) to protect your data. However, no online service is 100% secure.

9. International Users

If you access LawHelpZone from outside your country of residence, your data may be transferred to and processed in other countries. We take steps to ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy occasionally. If significant changes occur, we will notify you via email or on the platform.

11. Contact Us

If you have any questions or concerns about your privacy, please contact us:

📧 privacy@lawhelpzone.com

🌍 www.lawhelpzone.com